The Role of Business Redefined

Normality has always been something conventional, but it has given business leaders a sense of certain predictability and agency. It has made it acceptable to turn a blind eye to the increasin-gly  clearer  threats  in  the  business  surrounding,  related  mainly  to  the  condition  of  the  natural  environment  and  the  social  tensions  worldwide.  And  now  we  have  a  pandemic  and  a  range  of  rapid changes, which have placed the survival of business, of societies under question. Suddenly, all business resources have faced a threat of total obsoletion.

The pandemic has forced a redefinition of the role of business in society on a huge scale. Within just a  few  weeks,  thousands  of  initiatives  were  star-ted, mostly in the form of partnerships, to support medical  facilities,  doctors,  patients,  but  also  their  families,  customers,  suppliers.  Many  institutions  organised   self-help   cooperatives   for   entrepre-neurs.  A  number  of  activities  were  undertaken  by  different companies for the common good. Initial-ly, it was all selfless, these were spontaneous acts of   kindness,   soon   transforming   into   a   strategic   approach – building a new form of market presence. 

For many business leaders it became clear why “business  as  usual”  was  no  longer  possible. Paradoxically,  the  pandemic  facilitated  this  pro-cess. We’ve experienced first-hand that disasters force  a  new  order  on  a  global  scale.  Perhaps  the  pandemic  has  helped  us  believe  that  we’re  ac-tually  able  to  cope  and  deal  with  any  and  every  disaster. That’s why when new disasters appear on the ho-rizon  –  this  time  caused  by  climate  change,  busi-ness needs to be much better prepared to absorb the  impact.  Knowledge  about  the  consequences  of climate change for the functioning of business and society is very common. It’s also clear what has to change and how it needs to change – in the area  of  the  power  industry,  the  mining  industry,  construction, logistics, waste management, etc. 

Following the “build back better” approach, many global   corporations   have   been   determined   to   implement solutions from the domains of regene-rative  economy,  sustainable  innovation,  positive  impact  investment,  etc.  Business  is  trying  to  use  this difficult time to switch to new forms of activity which will have a clearly positive impact on society and  the  natural  environment,  making  it  possible  to  reach  climate  neutrality  as  soon  as  possible.  The  coming  years  will  show  whether  success  in  business can go hand in hand with building orga-nisational immunity and readiness to restore eco-systems. 

The text is part of the publication "The New Normal. Reality in the times of the global Covid-19 pandemic. A commentary by the faculty of Kozminski University".

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