The CHANGE LEADER - SUPRANATIONAL COOPERATION AS AN INVESTMENT IN EFFECTIVE PUBLIC SERVICES ON THE REGIONAL LEVEL project was run in partnership with the Mazovian Unit for Implementation of EU Programmes from 1 August 2017 to 31 January 2019. Its main goal was to increase the institutional effectiveness of the MUIEUP and its employees in collaboration with a supranational partner and with the involvement of a national partner.
The idea for the project was born out of the need and will to change the relationship between the beneficiaries and the institutions that are intermediaries in the administration of EU funds. It was inspired by the solutions adopted by the Swedish ESF Council. Kozminski University was also invited to take part in the project – as a higher education institution with knowledge and experience in creating and implementing development programmes aimed at public institutions. The purpose of the established network was to exchange experience and information, to benefit from mutual learning in order to improve the level of the quality the provided services and of the satisfaction of beneficiaries, and take measures to develop the management systems of the institutions in question.
As a result of the actions undertaken:
- MUIEUP implemented the “IN PLUS” model thanks to the collaboration with the Swedish ESF Council and Kozminski University, - 25 employees of MUIEUP improved their competencies in the area covered by the Employee Development Programme, - MUIEUP improved the quality of its performance in the project area.
Kozminski University developed and carried out a development programme aimed to the employees of MUIEUP. The programme consisted of seven 16-hour training modules, selected on the basis of the results of a conducted audit. The training ran parallel to the activities carried out with problem teams. The task of the teams was to identify and work out – using the skills acquired – a solution to a real institutional problem (case) that MUIEUP was facing. The role of the foreign partner was to consult the work of the teams working on the cases and to provide feedback together with a definition of potential risks in the scope of the worked out suggestions for changes (using own experience). Thanks to a study visit to the foreign partner’s institution, MUIEUP employees had an opportunity to see how various solutions in the field of cooperation with beneficiaries worked in practice. A KU expert, in turn, focused on the correctness of the solution development process, in correlation with the conducted training courses.